Neil just finished remodeling our bathroom and I love, love, love it. Neil was willing to discuss possibilities and details all along the way. He was responsive to all questions, inane or otherwise. His crew were responsible, cooperative and each did an excellent job in his domain. They seemed to be on the same page as to what was going on and if not, they soon would be as Neil managed all details. I concur with the other reviewers -- Neil is a clear communicator and a pleasure to work with. I always felt Neil was there and had all the bases covered. He made the job as painless as possible. Now I have a beautiful bathroom and hope Neil will be available when I am ready for my next project.